Order realization time:
- The estimated time or order realization and delivery to the Customer is 10 working days within the Republic of Poland and is dependent on the Customer’s chosen method of payment and delivery – in the case where the payment option before dispatch is chosen, the realization of the order takes place after noting of the amount due for the order on the Seller’s account. The estimated time of arrival indicated can be prolonged due to issues with order realization which are outside of the Retailer’s competence.
- In the case of an order placed by the Client and delivery to a country outside of the Republic of Poland, the estimated time of delivery is specified by the delivery service, dependent on the destination.
- The Client, upon receiving of the package, should check the state it is in. In the case when the package is deemed damaged, the Client should immediately contact the Retailer.
- The maximum time of order realization is 30 working days. After this time, the Client is entitled to cancel the order by sending an annulment to the Retailer via e-mail to the address: firstname.lastname@example.org or by personally cancelling the order on the website by logging into a personal account at the E-Shop.
- The E-Shop orders are realized by the Retailer according to the date of order placed.
The Client is entitled to choice in methods of payment for an order:
- Cash, to a person working for the delivery service, to whom the Retailer has trusted the delivery of the ordered item (cash on delivery payment);
- Bank transfer (payment before dispatch). A payment made via bank transfer should be carried out to the Retailer’s bank account, supplied in the confirmation message informing of the Retailer’s receiving of the order to realization.
- Credit card or e-transfer. Clearance of payments is carried out by przelewy24.pl according to the rules and regulations of this service as indicated on their website. przelewy24.pl według zasad ustalonych przez wskazany podmiot na jego stronie www.
The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, entered into the "Rejestru Przedsiębiorców Krajowego Rejestru Sądowego" kept by Sąd Rejonowy Poznań Nowe Miasto i Wilda in Poznan, VIII Wydział Gospodarczy Krajowego Rejestru Sądowego under the number KRS 0000347935, NIP 7792369887, Regon 301345068.